Telemedicine and digital health
Systems that deliver medical service remotely, manage records and sync clinical data without giving up patient privacy.
The problem this solves
Remote medical service requires everyone involved to see the same information at the same moment: the physician, the operations team and the patient. When information is spread across systems, the patient tells the story again on every contact and the team works from a partial picture.
That information is also more sensitive than anything else in the organization. A medical record needs precise permissions, access logging and regulatory compliance, and all of it has to work without slowing down the team giving care.
The system also has to be available. A patient waiting for a call with a physician cannot be handed an error message.
How Target runs such projects
We either own the project end to end, or join the client’s development team where one exists. On medical projects we ask to sit with the regulatory and security people during the specification.
The specification defines who sees what, what is kept, and for how long. The architecture follows from that: separation between application servers and databases, a permission model for different user populations, and secure connections to external systems. Development moves in versions, with code review and testing before every release.
In production there is monitoring, backup and recovery procedure, incident handling and further development. We stay with these systems for years, not until launch.
Example project
We built telemedicine and digital health platforms serving thousands of patients, with secure sync against institutional bodies and medical parties. The systems run in production at 99.9% uptime, with no security incidents.
How a project starts
- 01 Project ownership
We either own the project end to end, or join the client's existing team and work alongside it. We agree on which way to work at the start.
- 02 Specification and architecture
The specification is written with the people who actually use the system. The architecture follows: separation between components, a permission model, and the way external systems connect.
- 03 Build and production
Development moves in versions, with code review and a fixed code standard. After going live there is ongoing monitoring, incident handling and further development.
Questions we get asked
How do you handle regulatory requirements in healthcare?
We start from the requirements, not from the code. Before the specification we go over the regulator's requirements and the client's security requirements and turn them into permissions, encryption, logging and access controls. Those requirements enter the architecture at the beginning.
Can the system connect to what we already run?
Yes. Most projects include API integrations with appointment systems, outside providers and internal systems. We build one interface layer and manage every connection through it.
Who is responsible for the system once it is live?
We are. Ongoing monitoring, incident handling and further development. In a medical environment that is part of the service, because a system that is unavailable affects care.